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Why buy from Chuck's?
Prices. Our prices on new equipment are legendary, better than you will find in any catalog.
Selection. We stock over $8,000,000 in inventory in 3 buildings and 4 warehouses, so you will find most anything you want in stock, even hard to find items. Our showrooms are so well stocked, we need 2 separate buildings just to house them. We have display models of several of each type of product we sell, and tons of back stock and inventory so that we can be sure to have the right gear for you, in stock, ready for immediate delivery. We carry so much gear in fact that we can't even begin to display it all, so make sure if there is something you are looking for that you don't see, make sure you ask about it, chances are we have it. Many a customer has been unable to pass up something cool we "happened to have in the basement".
Service. When you contact us you are dealing with real world salespeople, the same ones you would talk to if you were in the store, not telemarketing operators or order takers. All of our salespeople have real world experience with all of the latest gear, and lots of retail music sales experience. Lets face it, in this day and age of big-box, faceless retailing, it can be hard to find someone who can help you to find the right gear, the first time. There is more musical equipment available now than ever before, and consumers often can need help in making the right decision in their purchases. Our salespeople are trained professionals, with years of experience, not clerks selling instruments while waiting for their "big break".
Reputation. We have been in business for over 40 years, and built our reputation by word of mouth referrals from our customers, without national advertising. Our satisfied customers are our best advertisement, including lots of world class recording and touring professionals, as well as hundreds of colleges, government agencies, and military bands.
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Security is a very important part to having a safe and enjoyable online experience. We use the latest technology to protect all of the information you send and receive during the checkout process. The connection between your browser and our server is encrypted with industry leading SSL technology. SSL encrypts all of your personal information, including credit card number, name, and address, so it cannot be read as the information travels over the internet. Your browser must support SSL.
Our Secure Shopping Guarantee protects you every time you shop with us so that you never have to worry about the safety of your credit card information. We use the industry standard encryption protocol known as Secure Socket Layer (SSL), to keep your order information secure. We guarantee that every transaction you make here will be safe and secure. You pay nothing if unauthorized charges are made to your card as a result of shopping online with us.
Guarantee Details



Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, we will cover the entire liability for you, up to the full $50. We will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made on our site while using our secure servers. Should any unauthorized charges appear on your credit card as a result of shopping here you must notify your credit card provider in accordance with its reporting rules and procedures.
Thank you for shopping with us!
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